The situation
Three of Tessmere’s sales team resigned on the same day to join a competitor. Within a week, two of the company’s largest clients had been contacted from a personal email address.
What I did
- Checked the restrictive covenants in each contract and confirmed which ones a court was likely to enforce.
- Gathered the evidence of client contact and helped the company secure its data.
- Sent a firm letter to the departing employees and their new employer setting out the breaches and the undertakings required.
- Negotiated signed undertakings without issuing a claim.
The outcome
All three employees gave undertakings within five weeks. Tessmere kept every client account, worth about £180,000 a year, and has since updated the contracts for its whole sales team.
